【#商業熱話】調查:逾三分之一受訪員工害怕向上司透露他們使用AI工作 Survey reveals over one-third of surveyed employees are afraid to disclose their use of AI at work to their managers

商業熱話
【#商業熱話】調查:逾三分之一受訪員工害怕向上司透露他們使用AI工作 Survey reveals over one-third of surveyed employees are afraid to disclose their use of AI at work to their managers

Z世代的年輕人正積極追隨人工智能(AI)潮流,將這項技術應用於工作中,但他們卻不敢向上司分享這一點。市場推廣公司Advertising Week Europe委託Cint進行了一項調查,訪問了1000名英國受訪者,年齡介於16至79歲。調查顯示,不論年齡,超過三分之一的員工害怕向上司透露他們使用AI工作。

尤其年輕一代,其中42%Z世代和40%千禧一代都害怕向上司透露他們使用AI工作。超過15年工作經驗的員工中,有69%人表示未過AI技術。相反,15年以下工作經驗的員工中,有62%人曾使用過AI。

由於技術和金融行業更有可能在工作中使用AI,所以有關行業的僱主較支持員工使用AI。相反,醫療、教育、零售和酒店等行業的AI應用相對滯後。

Advertising Week Europe環球主席Ruth Mortimer表示:「在經濟不穩定的情況下,人們害怕失去工作,因此要求使用AI來完成工作可能會讓人感到不知所措。儘管AI可以提高效率,但人們普遍認為AI更可能取代人類的工作,而不是增強他們。因此如果他們要求使用AI,員工會覺得自己可能因此失去工作。」

與其害怕被AI取代,我們應該樂觀看待這一變革,並學會適應這項新技術帶來的機遇。Z世代擁有豐富的科技素養,而AI正是一個可以提高工作效率和創造更多價值的工具。管理層需要向團隊展示他們對AI的理解,以表達對相關機遇和挑戰的重視。同時,他們應建立開放的溝通氛圍,讓員工敢於與他們討論AI的應用。只有通過共同探索和學習,才能夠在這個快速變化的世界中保持競爭力。

Gen Z workers are eagerly embracing AI technology to enhance their productivity in the workplace. However, they feel uncomfortable sharing this with their managers. A study conducted by Cint on behalf of an advertising service company, Advertising Week Europe surveyed 1,000 individuals in the UK, spanning ages 16 to 79. It revealed that over a third of employees, regardless of age, fear disclosing their use of AI at work to their managers.

This fear is particularly evident among the younger generation, with 42% of Gen Z and 40% of millennials are afraid to disclose their use of AI in the workplace to their supervisors. Among employees with over 15 years of work experience, 69% have not embraced AI technology. In contrast, among employees with less than 15 years of work experience, 62% have used AI before.

Employers in the tech and finance industries are more likely to have implemented AI in the workplace and are also more supportive in employees' usage. Conversely, industries such as medicine, education, retail, and hospitality are lagging behind in adopting AI.

Ruth Mortimer, the global president of Advertising Week Europe, stated "In an uncertain economy, where people already have a fear over losing their jobs, it can feel daunting to ask if you can use AI to complete your tasks. Whilst it can be hugely additive, often artificial intelligence has come with an association that it is likely to remove human jobs - rather than enhance them - so it can feel to workers that they may be talking themselves out of a role if they ask to use AI."

Instead of fearing being replaced by AI, let's approach this transformation with optimism and adapt to the opportunities brought forth by this new technology. Gen Z possesses abundant technological literacy, and AI is a tool that can enhance work efficiency and create more value. Managers need to demonstrate their understanding of AI and acknowledge the opportunities and challenges it presents. They also need to foster an open communication atmosphere with their teams, where employees feel comfortable discussing the applications of AI. It is through collective exploration and learning that we can stay competitive in this rapidly evolving world.


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